Privacy Policy

Privacy policy last updated: May 24, 2018

We reserve the right to change this privacy policy with future effect at any time.


Notes on data protection


Protecting your privacy is very important to us. Our privacy policy provides information on how we use and protect your data on our website.


Website operator

Denise Mungan

Bronsfeldstr. 27

41066 Mönchengladbach


Data collection and storage

You can visit our website without telling us who you are or providing any personal data. We will only save the following access data without any personally identifying information, even if you are coming to our website from a newsletter link:

- The name of your internet service provider (ISP)

- The website you are coming to us from

- The name of the requested file


This data is used solely for the purpose of improving our services and cannot be traced back to you. We collect, store, and process your data in order to complete your purchase order and handle any subsequent guarantee claims, as well as for promotional purposes.


We collect and process the following personal data about you when you visit our website, or if you voluntarily provide us with it when ordering or registering for our newsletter:

- Your contact information including your email address

- Online identifiers


What are online identifiers? When you visit a website, your browser sends information about your browser type and version, your operating system, your referrer URL, your IP address, the file name, your access status, the amount of transferred data, the date and time of the server request. This information is pseudonymised and doesn’t personally identify you.



We process your data for the following purposes:

- Contacting you

- Promotional purposes

- Quality assurance

- Our statistics

- Processing your sales contract

- Sending our newsletter


Legal basis

We process your data in accordance with the following legal basis:

- With your consent (article 6, paragraph 1, lit. a) GDPR)

- To execute a sales contract with you (article 6, paragraph 1 lit. b) GDPR)

- When a legitimate interest on our part applies (article 6, paragraph 1, lit. f) GDPR), namely for the improvement of our service, the protection against misuse, and for our statistics


Third parties

We forward your personal data to contracted service providers that we use to complete your order (manufacturers, shipping partners or payment service providers).


Data sources

The data we receive comes from you (including data about the devices you are using).


Duration of storage

We will store your data:

- If you have consented to the processing of your data, until you withdraw this consent, otherwise after 6 months, or, depending on the specific type of data, in accordance with the relevant storage period prescribed by law.

- If we need the data to implement a contract, at most for as long as the contractual relationship with you is in effect, or for as long as legal retention periods are applicable.

- If we use your data on the basis of our legitimate interests, at most so long as it does not outweigh your interest to have this data deleted or anonymised.


Legitimate interests

When processing your data, we pursue the following legitimate interests:

- The improvement of our service

- The protection against misuse

- Statistics


Recipients or categories of recipients of personalised data


When processing your data, we work with the following service providers who have access to your data:

- Shipping partners

- Web hosting providers

- Providers of social media platforms

- Providers of web analysis tools


Your rights as an affected party

According to article 15 ff. of the GDPR, you have—partly subject to certain conditions—the right to:

- Request information on the processing of your data

- Amend your data

- Delete or disable your data

- Limit your data

- Object to the processing of your data

- Receive your data in a transferable format and forward this to a third party

- Withdraw your consent to the processing of your data for the future

- File a complaint with the responsible oversight authority about prohibited use of your data. The relevant authority is the, Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen, Kavalleriestr. 2 - 4, 40213 Düsseldorf, Germany.


Requirement or obligation relating to the provision of data

Unless otherwise specified when collecting the data, the provision of data is neither necessary nor compulsory.


Further information on data protection:



The easiest way to get in touch with us quickly is by contacting us via email at:



When you subscribe to our newsletter, we use the data required to send you our email newsletter as well as data separately provided by you. Unsubscribing from our newsletter is possible at any time and can be done via a message using the contact method specified above, or by clicking on the unsubscribe link in our newsletter.

The dispatch of our newsletter takes place via the delivery service CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede, Germany. You can view the privacy policy of CleverReach here: The delivery service will, due to our legitimate interests in accordance with article 6, para. 1, lit. f GDPR and a order processing contract pursuant to article 28, para. 3, p. 1 GDPR.
The mail delivery service may pseudonymise the recipient's data, so without an assignment to a user, to improve their own services, such as to optimize the design of the newsletter or the delivery technology or for statistical purposes. The shipping service provider does not use the data in any way to write to the newsletter recipients themselves or to pass on the data to third parties.


Data security

We secure our website and other systems through technical and organisational measures against loss, destruction, access, change, and distribution of your data by unauthorised persons. You should always treat your input data e.g. for orders confidentially and close your browser window when you have finished visiting our website, particularly if you are using a shared computer.


Order and contract

We save the contract text and send you an email immediately after receiving your order with your order data. In our shop you pay in advance. Any account details or other banking information are not saved by us.


Anti-spam policy

We do not tolerate any spam. That does not mean, however, that we can prevent spam on the internet. If you think that you have received an unsolicited email from us, please contact so that we can investigate the issue.


Cookies policy

This website uses cookies. A cookie is a small text file with an identification number which, when using our website, is transferred and recorded on your computer, together with the other, requested data. Storing these cookies helps us to tailor our website accordingly to you and makes it easier to use, for example by saving certain information you enter so that you don’t have to constantly re-type it. The file is kept ready for later access and serves to authenticate the user.


As cookies are just simple files and not executable programs, they pose no danger to your computer. Depending on the chosen preferences in your internet browser, it may automatically accept cookies. This preference can be changed, and the storage of cookies completely disabled or deactivated in such a way that the user is notified as soon as a cookie is saved. In the case of a complete disabling of cookies, however, certain functions of the website will no longer be available or only in a limited form.


1. Session cookies

 Session cookies are deleted once you close your browser.

2. Permanent cookies

 We also use cookies that remain on your hard drive. Their expiration date is set to a date in the future. When visiting our website again, permanent cookies automatically recognise that you were already here and which options and settings you prefer, along with any text you may have entered into fields on our forms.

3. Use of third-party cookies

We work with advertising partners who help us make our internet service and this website more interesting for you. Therefore, we also store cookies from partner organisations on your hard drive. These are temporary cookies that delete themselves automatically after a given period of time. Cookies from partner organisations are mostly deleted after a few days or within 24 months, and, in individual cases, after several years. The cookies from our partner organisations do not contain any personally-identifying data. Data is only collected under a user ID which at no point will be combined with personally-identifying data about you. You can object to data collection and storage for the purposes of web analysis at any time with future effect by letting us know with an email



Within our online offering, features and content of the Instagram service offered by Instagram Inc., 1601 Willow Road,

Menlo Park, CA, 94025, USA, may be incorporated. This may include content such as images, videos or text and buttons that users use to promote their content and subscribe to our submissions. If the users are members of the platform, Instagram can assign the call of the above contents and functions to the respective Instagram profiles of the users.

For more information, see the Instagram Privacy Policy:


Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).


Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.


In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area.


Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA.


On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider.


Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser.


Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under However, please note that if you do this, you may not be able to use the full functionality of this website. By using this website, you agree with the processing of data about you by Google in the manner and for the purposes set out above.


You can prevent the collection by Google Analytics also by clicking on the following link. An opt-out cookie will be set which prevents the future collection of your data when visiting this website.


For more information about Terms of Use and Privacy, please see the Google Analytics Terms or the Google Analytics Overview. We point out that on this website Google Analytics to the code "gat._anonymizeIp ();" was extended to ensure the anonymous collection of IP addresses (so-called IP masking).



To protect your requests via the internet form, we use the reCAPTCHA service of Google Inc. (Google). The query is used to distinguish whether the input is made by a human or abusive by automated, mechanical processing. The query includes the sending of the IP address and any other data required by Google for the reCAPTCHA service to Google. For this purpose, your input will be transmitted to Google and used there. However, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of this service. The IP address sent by your browser as part of reCaptcha will not be merged with other data provided by Google. This data is subject to the deviating privacy policies of Google. For more information about Google's privacy policy, please visit: